← Back
HouseChronicle

Support

Get help with HouseChronicle, your offline home maintenance tracker.

Frequently Asked Questions

How do I restore my purchase on a new device?

Open HouseChronicle, tap the Settings tab, then tap "Restore Purchase". Make sure you are signed in to the same Apple ID you used for the original purchase. Premium features will unlock automatically.

How do I back up my data?

HouseChronicle stores all data locally on your device. To create a backup, open Settings and tap "Backup". This generates a shareable JSON file containing every record. You can save it to Files, email it to yourself, or share it via AirDrop.

To restore from a backup on the same or a new device, tap Settings, then "Restore from Backup", and select your backup file.

Can I export my records as a PDF?

Yes. Open Settings and tap "Export PDF" to generate a full history PDF, ideal for home sale disclosures or insurance records. You can also share a single record as a PDF from its detail screen. Full-history PDF export is a premium feature; single-record share is available on the free tier.

What happens if I reach the 5-record free limit?

The free tier allows 5 records total. When you reach the limit, the paywall appears and offers a one-time $8.99 purchase to unlock unlimited records, photo attachments, reminders, and full-history exports. There is no subscription.

Why aren't my reminders firing?

HouseChronicle uses standard iOS local notifications. If reminders are not appearing, check that notifications are enabled for HouseChronicle in the iOS Settings app under Notifications. Also verify the reminder time is set correctly on the record.

Is my data private?

Yes. All your records, photos, and notes are stored locally on your device in a private SQLite database. HouseChronicle does not run any servers, does not sync to the cloud, and does not include analytics or tracking. See our Privacy Policy for full details.

Report a Bug or Request a Feature

We welcome bug reports and feature requests. Please include your device model, iOS version, and a description of the issue or idea.

Contact

Email: JHeringApps+housechronicle@gmail.com

We aim to respond within 2 business days.

Privacy Policy ยท Terms of Service